Privacy Policy

Who we are

Shining Solace is a brand operated by Harlequin Sun LLC. This policy applies to the Shining Solace website at shiningsolace.com.

Information you provide

If you contact us by email, we receive the information you choose to include, such as your name, email address and the contents of your message. We use that information to respond to your inquiry and maintain appropriate business records.

Website analytics and cookies

We use Google Analytics to understand how visitors find and use this website. Google Analytics uses cookies and similar technologies to collect information such as pages viewed, referral source, approximate location, device and browser type, and interactions with the site. We use aggregated reports to evaluate website performance and improve the visitor experience.

For more information, see How Google uses information from sites or apps that use its services.

You can restrict cookies through your browser settings. You can also use the Google Analytics Opt-out Browser Add-on. Blocking cookies may affect some website functions.

How information is used

• To operate, maintain and improve the website.
• To understand website traffic and usage.
• To respond to questions and other communications.
• To protect the website and address security or technical problems.
• To comply with applicable legal obligations.

Service providers and external links

We use service providers for website hosting, performance and analytics. These providers may process limited information on our behalf to deliver their services.

Product links on this website may take you to Amazon. Purchases are completed on Amazon, and Shining Solace does not collect or store your payment-card information through this website. Amazon’s handling of your information is governed by its own terms and privacy policy.

Sale and disclosure of information

We do not sell or rent personal information. We may disclose information to service providers working on our behalf, when required by law, or when reasonably necessary to protect our rights, users or the security of the website.

Data retention

We retain email correspondence and related business records only for as long as reasonably necessary for the purposes described in this policy or to meet legal obligations. Analytics information is retained according to the settings applied to our Google Analytics account.

Your choices

Depending on where you live, you may have rights concerning your personal information, including the ability to request access, correction or deletion. To make a request, email us at contact@shiningsolace.com. We may need to verify your request before responding.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy as the website, our services or legal requirements change. The effective date at the top of this page will identify the current version.

Contact

Questions about this policy may be sent to contact@shiningsolace.com.